Common IT Problems

We are experts in identifying issues that may be causing your system to slow down or not running at its full potential. There are many reasons that could cause this issue, sometimes if too many programmes are running or you are running out of free memory, or even spyware and viruses. We are here to resolve this problem safely and correctly so feel free to get in touch for more advice.
Keeping your anti-viruses and anti-spyware software updated is key to ensuring your computer is safe and secure. Taking care when downloading files or clicking unsolicited email links is also very important as these are common ways of your computer being infected. If you would like more information on this, we can give you a rundown of the best ways to keep your computer secure and advise you on suitable anti-virus and anti-malware software.
The nature of malware (malicious software) is designed to infiltrate your system without your knowledge or consent. It comes in a number of forms and is often very hard to detect without the proper precautions. Spyware, Trojan horses, root kits and viruses are all designed to get information from your computer or case problems. This can often lead to breached security with personal details and data and can be devastating for businesses. We are on hand to support you if you feel you have a virus and can detect and remove any malware on your system.
This is actually a very common problem, and for someone who may not know much about wireless networking can cause a lot of problems. Simply restarting the network will often resolve the issue. Should you find yourself in this situation, you can follow these simple steps:
1. Shut down your computer or any other devices connected to the network
2. Disconnect the modem and your wireless router from the mains
3. wait 5 minutes and plug the modem back in to the mains
4. wait for the lights to stop flashing on your modem and plug the wireless router back into the mains
5. When the lights stop flashing on the wireless start up your computer again and re-connect.
More often than not, this will resolve your issue. If not, feel free to contact our friendly team for further diagnoses.